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Privacy Policy

Privacy Policy

This privacy policy explains how Pedal Pros processes personal data through its website and workshop services. It applies to inquiries, bicycle service requests, and related communications handled for the Mont-Dore workshop service.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

Purposes of Processing

We process personal data to respond to service inquiries, arrange bicycle intake, carry out mechanical inspection and repair communications, provide service summaries, maintain website security, and deliver technical website functions. Where relevant, we also use contact details to manage scheduling, approvals for additional work, and follow-up communications connected with the service request.

Processing is limited to the stated workshop and website functions.
02 · Sharing

Operational Sharing

We may share personal data with service providers that support website hosting, message delivery, technical maintenance, and similar operational functions. Any such recipient is expected to process the data only for the relevant service and under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed to run the website and workshop communications.
03 · Legal basis

Legal Disclosure

We may disclose personal data when required by law, regulation, court order, or a lawful request from a public authority. We may also disclose information where necessary to protect website security, prevent misuse, or establish, exercise, or defend legal claims.

Disclosure is limited to what is necessary for compliance or service delivery.
01 · Collection

Data We Collect

We may collect name, email address, phone number if provided, inquiry message, and service preferences when you submit a contact form, send a message, call, or visit the workshop. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.

The categories collected depend on the inquiry, booking, or workshop interaction.
02 · Sources

Sources of Data

Personal data is collected from contact form submissions, email and phone communications, workshop drop-in interactions, and bicycle service intake. Technical data is generated automatically when the website is accessed and when messages are transmitted through the site.

Information is received directly from users and from the systems that deliver the website.
03 · Cookies

Cookie Types

Essential cookies support basic website functions, such as page delivery and form handling. Preference cookies record privacy choices so the site can respect them on later visits. Tracking, analytics, and marketing cookies are not confirmed as active and are not described in this notice as in use.

Only narrowly scoped cookies are used on this site.
04 · Controls

Cookie Controls

The website uses cookies or similar technologies only for essential site operation and to remember privacy preferences. Where your browser permits, you may block or delete cookies through browser settings, but some site functions may not operate correctly if essential cookies are disabled.

Cookie controls are limited to essential operation and preference management.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where permitted, or restriction of certain processing. You may also object to processing based on legitimate interests where such a basis is used.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To exercise a privacy right, use one of the contact channels listed in this policy and describe the request with enough detail for us to identify the relevant records. We may need additional information to verify the request and to determine whether any legal exception applies.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention of Data

We keep personal data only for as long as needed to handle inquiries, manage workshop communications, complete service administration, maintain security records, and meet legal or accounting obligations. When data is no longer required, it is deleted or anonymized according to our retention practices and system limitations.

Retention follows the purpose for which the data was collected and any applicable legal duty.
Policy Updates

Policy Updates

We may update this privacy policy from time to time to reflect operational changes, legal requirements, or changes to the website. The revised version applies from its stated effective date, and material changes may be highlighted through the website or other appropriate contact channel.

This notice may be revised when our practices or legal obligations change.
Privacy Contact

Contact for Privacy Matters

Email contact
office@ladymiddlekiwi.digital
Telephone contact
+687 75.71.48
Postal address
Rue du Vallon Dore Mont-Dore, Province Sud
Privacy contact
Contact Page

Use the listed contact channels for privacy questions, access requests, or correction requests.